As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to see how you'd like to proceed. If your item(s) are available we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within the time frame specified on the product description page (which varies depending on the item & manufacturer).
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.